If you’ve heard the buzz about the new Microsoft Learn connector in Copilot Chat, here’s how it can be useful for you as an admin, beyond just asking […]
Copilot Domain Exclusion: How to Stop Bad Sources for Good
I got asked the same question about Copilot domain exclusion by two different clients this month: “Can we stop Copilot from pulling answers from that one site?” Both […]
In Case You Missed It: My MN365 Debut
This week was a big one for me and I am still riding the high. I had the honor of presenting at the MN M365 Spring Workshop Day […]
Unlocking Agent 365: From Launch to Retirement
Microsoft Copilot is already a staple in the enterprise. But as AI moves from assistant to actor, a new challenge has emerged: how do you manage, secure, and […]
2026 Microsoft 365 Community Conference Recap
This week marked a milestone for me, attending my first Microsoft conference as a Microsoft Certified Trainer (MCT), and it did not disappoint. The sessions were insightful, the […]
The Great Divide: Information Barriers Demystified
If you’ve ever had to separate two departments in the same Microsoft 365 tenant (think investment banking from retail banking, or students from different programs) you’ve probably run […]
Your Data Protection Isn’t a Joke — Why Copilot Sensitivity Labels Matter
April Fools’ might be about cutting corners and pulling pranks, but rolling out Copilot without proper controls is no joke. Time after time, I see organizations rush to […]